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Featured Post

Choosing the Best Customer Communications Management Software

our-customers-creators

Kwak Seong-Min

July 16, 2023

our-customers-creators
Featured Post

Choosing the Best Customer Communications Management Software

our-customers-creators

Kwak Seong-Min

July 16, 2023

our-customers-creators
Featured Post

Choosing the Best Customer Communications Management Software

our-customers-creators

Kwak Seong-Min

July 16, 2023

 
 

Frequently Asked Questions

What is the cost of launching a Merch Drop?

Organizers can launch a Merch Drop for free! The customer will be responsible for paying for the product and shipping.

When can customers expect to receive their products after the Merch Drop closes?

After the Merch Drop is closed, customers based in the USA can expect their products to arrive within 10-14 days. However, international customers may experience longer transit times depending on the destination.

Can a Merch Drop be used to raise funds for a charity or organization?

Merch Drops can be a lucrative fundraising option. Simply add an upcharge above the cost of your products and you'll receive the difference for every sale made.

What is the cost of shipping for customers?

For customers in the USA, the cost of an order under one pound (usually only one product) is $5.99, while orders over one pound (usually multiple products) have a cost of $10.99. International customers will be charged based on real-time USPS rates, which are determined by the package's weight and distance.

Which countries do you offer shipping services to?

Our shipping service caters to all countries across the globe!

How long should the Merch Drop be available?

Many companies have discovered that allowing customers to place orders within a 10-14 day window is sufficient. Extending the period of time the store is open can result in longer wait times for customers to receive their items.